For owner-run home service companies, $1M–$10M in revenue

Keep more of what you make.

More take-home from the revenue you already have, and a business that is worth more. We find where the profit goes and fix it with your team. An operator inside your business, not another opinion about it.

Where it goes nowWhere it should go
Prices that have not kept upYour take-home
Overtime and office hoursWhat the business is worth
Customers that cost more than they payGrowth you choose

Profit is what you own.

SDE, seller’s discretionary earnings, is what the business earns for its owner in a year. EBITDA is the same idea for a larger company. Either way it is the number that matters most, for two reasons.

  1. It is your cash flow

    Revenue pays the bills. What is left pays you. Two companies with the same revenue can pay their owners very different amounts.

  2. It is what the business is worth

    A buyer values a company as a multiple of that number. You do not need to be selling for this to matter. The same number measures how well the business runs.

Where profit goes

These turn up in well-run companies. They build slowly, and a P&L shows the total without showing the cause.

  1. Pricing

    Long-time customers on rates set years ago. Add-ons priced on habit.

  2. Customers that cost more than they pay

    A few accounts take more visits, more callbacks and more office time than their price covers.

  3. Crew productivity

    Overtime and paid hours that do not turn into completed work. We build the tools to track hours against jobs, by crew and by day.

  4. Office overhead

    Scheduling, billing and follow-up done by hand that software could carry. An activity review shows where office time goes, so the repeat work is automated and your staff move to work that adds value.

  5. Marketing and customer economics

    Money going out each month with nothing connecting it to the jobs it produced. We measure what each customer costs to win, what they are worth over time and why they leave, then build a plan to fix the gaps.

  6. Rising costs

    Materials, fuel and wages move faster than price lists do.

How the work runs

This is how we get to know the business, and how we stay in it. AI and automation do a good deal of the lifting. They are not the point.

  1. Profit Audit

    How we learn your business

    We go through the P&L from revenue to EBITDA, with the job and payroll data behind it. You get a ranked list of initiatives. Each one shows what it is worth in a year and what it takes to do.

  2. Initiatives

    The work, done with you

    You choose which to run. Each is scoped and delivered as its own project, with your team, and you approve every change before it happens.

  3. Monthly margin review

    Staying in it

    A monthly read of margin by customer, crew and service line, so a slip shows up in weeks instead of at year end. When the review finds something worth fixing, it becomes the next initiative.

What an initiative looks like

Illustrations of common findings, not client results.

The audit findsThe initiative
Office payroll is high for the number of jobsMap what the office does each week, then automate the repeat work.
Some customers cost more to serve than they payReprice them, change the service, or let them go. You decide which.
Overtime is climbing without more work completedTrack hours against output by crew, and fix scheduling and routes first.
Prices have not moved in yearsA new price list, rolled out in waves, with notices and scripts for your office.
Ash Anver
Ash Anver, founder
Who you’ll work with

An operator, not a consultant.

I bought a home services company and ran it for growth. Like most owners I did a bit of everything: ran the Google Ads and the SEO, managed the team, and dealt with customers myself. I never planned to sell, but when the offer came the multiple was strong, and I took it.

Here is what I see now. A multiple is applied to profit. Every dollar of profit I had not built was a dollar that never got multiplied, and a dollar I never took home in the years before.

I watched revenue and trusted profit to follow. It would have followed further if I had watched it the same way.

Before I owned a company I worked in corporate banking and management consulting. So I can read your P&L, and I have made the price increase call to a customer who had been on the same rate for years. This is the work I do now, for owners who are where I was.

The difference is who does the work.

Most help for owners ends before the work starts.

  • Peer groups and coaches

    Tell you what worked for them

    Good for ideas. They have not seen your numbers, and the work is still yours.

  • Consultants

    Hand you a plan

    They study the business and write it up. Then they leave, and the work is still yours.

  • Duct Tape & Data

    Do the work with you

    We learn your P&L line by line, agree the plan with you, and carry it out alongside your team. Then we stay in it every month.

Who does what

Duct Tape & Data
  • The audit and the ranked plan
  • Building each initiative with your team
  • Notices, scripts and training
  • The monthly review
Your side
  • Choose which initiatives to run
  • Approve every price and every change
  • Own the conversations with customers and staff
  • Keep the data coming

We never contact your customers. Every message to them goes out over your name.

Your data
  • NDA signed before you send anything
  • Used only for your analysis
  • Never shared or sold
  • Deleted on request
The guarantee

If the Profit Audit does not identify at least three times its fee in annual profit, you do not pay for it.

Built for home service companies

For companies doing $1M–$10M in revenue, with the owner still in the day-to-day.

  • Pest control
  • Lawn and landscape
  • HVAC
  • Plumbing
  • Electrical
  • Cleaning

Start with a 15-minute call.

Tell us where the business stands. We will say plainly whether a Profit Audit is likely to pay for itself. If it is not, we will tell you that too.

Book a 15-minute call